Shipping policy
NEW ZEALAND DELIVERY
Standard Shipping is FREE on all orders over $120 New Zealand wide. Standard Shipping is 5-7 Business Days. *Please note Due to Covid-19 and seasonal periods such as Christmas, delays may be experienced.
INTERNATIONAL DELIVERY
All international orders are minimum $20 Standard Shipping up to 2kg. Standard shipping is 14-30 Business days. *Please note Due to Covid-19 and seasonal periods such as Christmas, delays may be experienced.
Shipping Disclaimer
International orders may be liable for Tax/Duties upon receipt. Any taxes/duties or other costs are the responsibility of the customer/receiver.
Bold Population does not offer refunds for items in transit.
Please ensure your delivery address is correct. Any returns due to incorrect address details will be reshipped at the expense of the customer/receiver.
Address details are not able to be amended once the order is despatched. Bold Population is not responsible/liable for any lost/stolen packages that have been confirmed delivered to the address provided. The customer/receiver accepts all responsibility to file a claim(s) with the courier/carrier for any lost or damaged packages. Bold Population does not accept any responsibility for delays by postage carriers.Bold Population is not responsible for packages once they are received by the carrier. Once the package is received by the carrier it then becomes the responsibility of the carrier.